Technical Consultants and account architects
Job Descriptions:
- Understands business objectives and analyses the requirements of customers.
- Provides estimates to develop solutions to above requirements.
- Participate in design and design review processes to ensure that solutions effectively meet business objectives.
- Prepares releases, rollouts or patches, manages release schedule / release plan and creates and distributes release notes.
- Provide technical input to support pre-sales proposals, assist sales team in responses to RFP questions or participate in pre-sales meetings
- Participate in reviews with customers or project teams to discuss requirements / specifications and proposed solutions
- Ensures all deliverables undergo peer reviews of documents. Follows up to ensure that engineers act on feedback.
- Generate risk assessments, quotes and high-level functional approaches.
- Investigate and provide defect fixes to qualified issues.
- Defects reported by customers should be responded to in accordance with published SLAs.
- Provide on-site go-live, dry-run, testing or other support
- Co-ordinates and executes demos to clients
Qualification:
- Bachelor Degree with 12+ years of experience in IT Infrastructure Management Projects (Datacenter, Hardware, Networking, Platform, Applications, Infra Management products)
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