SLK Group - Lead Vendor Analyst

- Develops, analyzes, manages, plans, organizes, and controls the assigned vendor relationship. This includes supporting business units in their vendor management needs as well as corresponding with vendors, representing JVTO.

- Track and report adherence to contractual terms

- Responsible for scheduling and overseeing governance meetings with preferred vendors (performance, process, metrics review).

- Ensure that vendors are compliant with all required certifications, contracts, and company policies.
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- Proactively monitor the vendor's ability to fulfill contractual obligations and escalate issues to JVTO as necessary

- Coordinate with vendor partners to collate governance reports, adherence to SLAs

- Work with vendor partners to help them meet SLAs, and develop improvement plans where necessary.

- Manage and improve processes surrounding vendor recruiting, onboarding, and relationship management.

- Ensure that the JVTO is producing accurate reports and insights into vendor performance.

- Manage JV Onboarding process on behalf of the JVTO.

- Identify, investigate, and respond to stakeholder concerns.

- Identifying and implementing improvements to the vendor/contract management process, including pricing controls.

- Identify and mitigate vendor risk from a delivery standpoint, and ensure compliance with all internal policies and procedures.

- Deliver efficient and effective escalations in line with established policies and procedures.

- Assists JVTO with monitoring vendors and their performance and adherence to contract requirements and service level agreements.

- Assist with creating a business case for outsourcing opportunities.

- Ensures vendor agreements include the appropriate terms for assigned vendor service categories.

- Provides recommendations to executive management and stakeholders on strategic direction for assigned vendor relationships

Minimum Qualification:

- Minimum 5 years of experience in an IT delivery organization. Management experience will be a plus.

- Good understanding of IT delivery and related tracking.

- Should understand IT budgets, and other vendor-related accounting concepts.

- Strong background in Project management concepts.

- Good Communication written and verbal skills - will have to send emails, and prepare for meetings with SLTs and their directs