SLAY Coffee is the next generation consumer brand disrupting Coffee through deep-rooted innovation and a core set of beliefs & value systems. At SLAY, we believe the customers we serve today and tomorrow are different and unlike anyone before. We are obsessed with excellence and continuous improvement resulting in highly engaging and aspirational customer experiences. We source the best beans, roast them fresh, handcraft coffees with highly trained Baristas to deliver a great cup of coffee. SLAY is founded by entrepreneurs with a strong background in consumer brands space. Funded and backed by some of the best in the sector, we are growing to SLAY at an exponential pace across formats & geographies. We are looking to hire people who are as crazy as we are to make a dent and disrupt the norm. Role: Reporting to the CEO, the Head of Retail and Operations will be responsible for developing and driving the brand's offline expansion and the overall P&L. This includes but not limited to driving growth through expansion, innovation and operational excellence that provides a delightful and consistent customer experience with an objective of establishing SLAY as a leader in F&B retail and Omnichannel play. As part of the Executive Management team, you will be responsible for leading the growth and operations mandate and the team at a National Level. Key Responsibilities: - Develop and execute a retail beverage setup, operations and growth strategy - Lead and mentor the teams including Baristas, Supervisors and Managers to deliver a best in class service and customer promise of a 5 star coffee. - Establish training and development programs - Develop sales strategies to drive sales growth - Develop and manage teams across cities. Be responsible for their hiring, training and retention - Identify target sites in high potential locations and achieve no. of store openings in the markets identified as per the business plan - New store pipeline through Lead generation to identify key properties where to setup SLAY Cafe- Kiosks both in captive (Corporate/tech parks, malls, Universities / Colleges, Travel, etc.) and high-street - Build a joint business plan with the property owners/stakeholders in order to arrive at a mutually economic model (for cases where we work on revenue sharing basis) - Liaise with key stakeholders- Property Owners, Transformation and Operation team, across all stages from lead generation to the new Caf- going live - Create performance dashboards including sales and engagement tracking - Work with Brand team to create go to market strategies for store openings - Manage a calendar of events and ensure proper alignment of retail schedule with marketing, editorial, and communications teams Experience & Expectations: - A minimum of 6 years of experience in retail expansion for Retail or QSR Brands. Candidates from the QSR Industries will be preferred - Ability to manage cross-functional teams across geographies - Strong people management skills - Willing to travel across the country on a regular basis - Strong negotiation skills with a proven ability to identify, create, negotiate and close a deal - Analytical and data drove - Comfortable working hands-on in a fast-paced start-up environment - Strong strategic, leadership and management skills with a strong focus on results - High level of influencing skills and result in oriented individual with great integrity - Experience building relationships and interacting with all levels of leadership with internal and external partners - Excellent eye for detail, able to deep dive and good problem-solving skills - Good business knowledge of retail and merchandising concepts

Bangalore

SLAY Coffee - Head - Operations 

SLAY Coffee - Head - Operations  ,Job Description for SLAY Coffee - Head - Operations  in SLAY Coffee in  Bangalore for (6-12) years of experience. Apply Now!

Job Description for SLAY Coffee - Head - Operations  in SLAY Coffee in  Bangalore for (6-12) years of experience. Apply Now!