Six Sigma Black Belt - LifeSciences/Telecom/BFS Domain

We have an opportunity with one of the leading Multinational Companies. Please find the details.

Position: Six Sigma Black Belt

Domains: LifeSciences / Telecom / BFS

Locations: LifeSciences - Mumbai

Telecom - Chennai/ Gurgaon

BFS (Banking & Financial Services) - Chennai

JOB DESCRIPTION:

Roles and Responsibilities:

Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes

Is responsible for creating a continuous improvement culture across the global BPO by fostering the six-sigma methodology.

Ensures the Continuous Improvement approach across Engagements and Centers

Is responsible for mentoring Lean Six Sigma Black Belt, Green Belt and Yellow Belt projects as required.

Is responsible for ensuring 100% staff is trained on Lean Six Sigma Yellow Belt.

Supports process alignment based on GPM

Reports monthly Delivery Excellence progress against targets to the Engagement Stakeholders through Balance Scorecard

Fosters the global sharing of innovation, new methodologies and best practices.

Supports QMS implementation as required

Requirements:

Minimum Black Belt Certification from the reputed institution

Demonstrated practical experience in quality management systems in an ISO certified organization.

Ability to communicate effectively in visual, oral and written form.

Motivation to up-skill in Quality concepts, principles, practices and techniques.

Preferred with BPO experience of 3-5 years in quality profession

Establish and maintain professional credibility.

Demonstrated people leadership and management expertise.

Demonstrated success in delivery of change management.

Demonstrated coaching expertise.

Project Management expertise

Demonstrated understanding of business process outsourcing.

Literate in the use of Microsoft Office business programs.

Environment is client focused; high volume; with a continuous improvement philosophy.

Should be regular graduate.MBA is Preferable.