Sify - Enterprise Account Manager

Enterprise Sales Account Manager

- We are looking for a passionate and experienced Account Manager to join our team and drive new business growth in the Enterprise segment.

- The ideal candidate will have a strong understanding of the Telecom/ISP industry, particularly in Connectivity or Network services, Data Center Solutions, Cloud solutions, Hosting services, Managed (Enterprise IP) Voice, Security solutions, Managed infrastructure services, and System Integration services.

- You will be responsible for identifying opportunities for new products and services, building relationships with key decision-makers, and exceeding sales targets.

Main Responsibilities:

- Generate new business by prospecting for new accounts in the Enterprise segment.

- Manage a set of assigned accounts and build strong relationships with decision-makers.

- Identify opportunities for new products and services and present compelling solutions to customers.

- Enhance existing customer infrastructure for additional revenue growth.

- Maintain and expand business from existing customers.

- Adhere to defined sales processes and maintain/grow the sales funnel to achieve organizational growth plans.

- Champion customer needs internally with various teams to ensure quality solutions, timely delivery, and top-class support.

- Escalate customer issues, process anomalies, and pain points in a timely manner to senior management.

- Report sales data, competition information, and market data as required.

- Key Outputs: Achieve weekly/monthly/quarterly order booking sales targets for assigned and new accounts.

- Maximize revenue per customer and collection targets from assigned accounts.

- Defend and grow revenue from existing accounts and increase share of wallet.

- Qualifications: Engineering Graduate or Graduate with MBA, preferably with a specialization in marketing from a reputed institute/university.

- 7-10 years of experience in selling Network and IT Solutions, including Cloud solutions, Data Center Hosting services, Managed (Enterprise IP) Voice, Security solutions, Managed infrastructure services, System integration services, and Applications.

- Direct sales (IT Solutions/Services) experience is a must.

- Strong communication skills (both written and verbal) and aggressive selling skills.

- Excellent teaming, Liaoning, relationship management, negotiation, and business knowledge.

- Proven track record of exceeding sales targets.

- Ability to work independently and as part of a team.

- Excellent time management and organizational skills.

- Proficiency in Microsoft Office Suite and CRM software