Sify - Enterprise Account Manager

Enterprise Sales Account Manager.

We are looking for a passionate and experienced Sales Account Manager to join our team and drive new business growth in the Enterprise segment.

The ideal candidate will have a strong understanding of the Telecom/ISP industry, particularly in Connectivity or Network services, Data Center Solutions, Cloud solutions, Hosting services, Managed (Enterprise IP) Voice, Security solutions, Managed infrastructure services, and System Integration services.

You will be responsible for identifying opportunities for new products and services, building relationships with key decision-makers, and exceeding sales targets.

Main Responsibilities:

- Generate new business by prospecting for new accounts in the Enterprise segment.

- Manage a set of assigned accounts and build strong relationships with decision-makers.

- Identify opportunities for new products and services and present compelling solutions to customers.

- Enhance existing customer infrastructure for additional revenue growth.

- Maintain and expand business from existing customers.

- Adhere to defined sales processes and maintain/grow the sales funnel to achieve organizational growth plans.

- Champion customer needs internally with various teams to ensure quality solutions, timely delivery, and top-class support.

- Escalate customer issues, process anomalies, and pain points in a timely manner to senior management.

- Report sales data, competition information, and market data as required.

Key Outputs:

- Achieve weekly/monthly/quarterly order booking sales targets for assigned and new accounts.

- Maximize revenue per customer and collection targets from assigned accounts.

- Defend and grow revenue from existing accounts and increase share of wallet.

Qualifications:

- Engineering Graduate or Graduate with MBA, preferably with a specialization in marketing from a reputed institute/university.

- 7-10 years of experience in selling Network and IT Solutions, including Cloud solutions, Data Center Hosting services, Managed (Enterprise IP) Voice, Security solutions, Managed infrastructure services, System integration services, and Applications.

- Direct sales (IT Solutions/Services) experience is a must.

- Strong communication skills (both written and verbal) and aggressive selling skills.

- Excellent teaming, Liaoning, relationship management, negotiation, and business knowledge.

- Proven track record of exceeding sales targets.

- Ability to work independently and as part of a team.

- Excellent time management and organizational skills.

- Proficiency in Microsoft Office Suite and CRM software.