Shift Manager - Storage Delivery - Network

Shift Manager - Storage Delivery

Opening for a SHIFT MANAGER ROLE for a STORAGE DIVISION. Looking for a candidate with Excellent experience in backup and Data center Operation.Below are the details given,

Job Location : Bangalore

Experience : 14+Yrs

Position : SHIFT MANAGER

- This position is a critical part of the onsite Storage Managed Services team. The Shift Manager – Storage Delivery’s role is the most significant on-site role and is responsible for both the operational performance of the customer's storage infrastructure and the client relationship.

- The Shift Manager – Storage Delivery is responsible for ensuring that the SMS (ITIL based) processes are followed at all times and that Company consistently meets or exceeds the Service Level Agreements that have been negotiated with the client.

Those chosen for this role must have a variety of skills, including technical, communications, process, and financial.

Shift Manager – Storage Delivery will have a history of managing in a performance based environment and a strong background in managing and motivating teams in a matrix environment. Fundamentally, the Shift Manager – Storage Delivery must have the following three competencies:

1. Technical competency in the data center/storage arena;

2. Process skill and analytics;

3. Communications and management skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

- Managing the daily for the enterprise Storage & Backup/Recovery environment with a distributed team
Incident Management, Change Management, Escalation Management .

- Working in Shift timings

- Responsible for ensuring that Company complies with the SLAs in place with the client

- Managing the storage administration team that handles the day to day operational assignments of the storage infrastructure for which Company is responsible

- Enforcing compliance with established policies, practices, and processes defined by Company for managing storage

- Analyzing and reporting actual to contracted SLA performance levels

- Analyzing the operation for continuous improvement

SKILLS

- Experience in Veritas Netbackup / SAN

- Proficiency in hardware, software and/or operating systems environments.

- Possesses strong product/technology/industry knowledge.

- Understanding of business environment.

- Ability to lead, motivate and direct a workgroup.

- Analytical ability.

- Ability to prioritize projects and deliverables.

- Communication skills.

NOTE:CANDIDATE SHOULD CURRENTLY BE IN A MANAGER POSITION WITH PEOPLE MANAGEMENT EXP. NOTICE PERIOD NOT MORE THAN 45 DAYS.

Please mail me your profile to lakshmi@inspirationmanpower.co.in or call me at 9686454288.