ShadowFax - Senior Manager - Sort Centre

- Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

- Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

- Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals.

- Oversee daily operations, while controlling and managing inventory and logistics.

- Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met

- Maintain a safe and healthy work environment by establishing, following, and enforcing

- standards and procedures and complying with legal regulations

Daily and Monthly Responsibilities:

- Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.

- Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime.

- Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.

- Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.

- Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages.