ShadowFax - Senior Manager - Control Tower

Roles & Responsibilities:

CT Senior Manager is responsible for designing solutions for operations verticals in order to drive future capabilities for bringing in speed, reliability, and efficiency. Must be a Go-getter with excellent data analytical skills to solve operational challenges in overall supply chain management.

- Work closely with the fwd and rev Operation team toward creating scalable models and driving performance in fwd and rev planning and execution metrics.

- Help with coordination and execution of all the projects under the design team and automation requirements with BI teams.

- Ensure operational excellence and improvement to achieve operational KPIs.

- Interact with different verticals in the organization to drive and execution of projects to improve the speed and reliability OKRs.

- Work closely with Middle mile teams and help in providing structural solutions for operational blockers in DC/XDock and Last mile teams.

- Ensuring overall metrics and KPIs are tracked and documented related to day-to-day performance and report evaluation.

- Pilot, Implementation and stabilization of all major fwd and rev revamps PAN India

- Analyse data, identify issues & work with LH/DC/XD Ops to reduce fwd and rev LH Daily addition.

Requisites / Prerequisites:

- Graduate from Tier 1/2 Engineering or Management colleges

- 6-8 years of overall experience with Ecommerce, Logistics and Supply chain Organizations.

- Fast learner and ability to adapt quickly to a Startup culture.

- Program Management experience with good stakeholder management across Pan India locations.

KPIs Handled: Performance evaluation, Control Tower operations, Program Management, Capable of handling 4/5 direct reportees.