SGP - Analyst - Strategy & Operations

Strategy & Operations Analyst

Location: India (Remote office)

Full-time

Company Description:

Netreo, a California-based organization, is trusted worldwide by thousands of private and public entities and manages half a billion technology resources per day. From launching rockets into space to saving lives, helping assure financial futures to feeding millions ... our 1,000+ customers in 60 countries are making an impact across

Key industries. Netreo's full-stack IT infrastructure management (ITIM), application performance monitoring (APM) and digital experience monitoring (DEM) solutions empower enterprise ITOps, developers and IT leaders with AIOps-driven observability, actionable insights, process automation and accelerated issue resolution. By having real-time intelligence on all resources, devices and applications deployed in the cloud, on-premises and hybrid networks, Netreo's users have the confidence to deliver more reliable and innovative internal and external customer digital experiences. Netreo is available via subscription and in on-premises and cloud deployment models.

Netreo is one of Inc. 5000's fastest-growing companies. In addition to receiving leading reviews at Gartner Peer Insights, Capterra and G2 for sterling offerings and service, we have also received The Startup Weekly's 2022 "Exceptional Workplace" Award.

Job Description:

Are you a 'self starter' with a growth mindset who enjoys doing what you have to do, more than what you have been told to do? We are looking for a highly motivated and analytical professional to join our Strategy, Finance, and Operations team. As an S&O Analyst, you will play a crucial role in driving enhancement/growth initiatives and operational efficiency within the organization. You will collaborate with cross-functional teams including sales, marketing, and customer success to streamline workflows, analyze revenue data, and implement scalabl solutions. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys leveraging data to make strategic business decisions.

What You'll Do:

Strategy & Planning:

- Support the development of continuously evolving strategies aimed at supporting Netreo's rapid expansion by collaborating with stakeholders from cross disciplinary teams

- Independently lead projects: process improvement/ program management, with a focus on driving business growth (problem identification, preparing high-level and low-level plans, and ensuring time-bound execution)

- Write change documents, communicate effectively and debate final recommendations with executive leadership and broader organization

- Monitor market trends, competitive landscape, and customer feedback to identify opportunities for business growth, cost optimization, and improvement of financial performance

- Perform ad-hoc analysis to predict, measure and interpret business drivers and inform key strategic decisions (strategy to win) for different product lines

Business Operations:

- Track the profit and loss (P&L) for the business units, working closely with the finance team to analyze financial data, and track revenue, costs, and profitability

- Assist in the creation and maintenance of financial models and revenue projections

- Support the preparation of materials for monthly/ quarterly board meetings

- Help timely and accurately setup new accounts in the billing platform

- Identify the needs of the organization, continuously evaluate, optimize, and improve capacity planning processes and guidance, putting the customer at the center of everything we do

- Identify operational bottlenecks, streamline processes, and implement best practices to enhance operational efficiency and financial results

What You'll Have in Experience and Skills:

- Bachelor's degree from an accredited college/university. MBA preferred, but not required

- 3+ years of experience in strategy and operations, management consulting, revenue operations, investment/business analyst roles

- Technical Acumen

- Proficient in Microsoft Office suite (esp. Excel and PowerPoint skills)

- Experience working with CRM (Salesforce and Hubspot) and ERP (SAGE and Quickbook) tools

- Business/ Process Acumen

- Detail-oriented with strong organizational, interpersonal, writing and communication skills

- Intellectual curiosity, self-motivated and possess a positive attitude

- Demonstrated ability to strategically analyze and synthesize data into actionable insights

- Experience working independently as well within the team to solve problems

- Ability to deliver results in a fast-paced environment

Netreo is proud to be an equal opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.