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Madhuri

HR at Impeccable HR

Last Login: 01 August 2024

Job Views:  
2497
Applications:  47
Recruiter Actions:  1

Job Code

751379

Service Quality Role - Branch Banking

4 - 8 Years.Chandigarh
Posted 5 years ago
Posted 5 years ago

- Carry out exhaustive service quality assessment for all products and processes


- Identify opportunities and drive improvement across all service processes ( both from design as well as processing perspective) with special focus on lobby management, regulatory compliance FTR, TAT, E2E closure, upfront compliant resolution etc


- Highlight location / region level deficiencies/ gaps in staff knowledge, facilities, processes etc as also analyse trends etc to proactively identify potential red flags .

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Posted By

user_img

Madhuri

HR at Impeccable HR

Last Login: 01 August 2024

Job Views:  
2497
Applications:  47
Recruiter Actions:  1

Job Code

751379

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