Service Delivery Manager - Mapping

Job Description

1.Graduate/Post Graduate in any discipline

2.At least 12 + years of experience in online maps related processes with at least 3 years experience as a Project/Operations Manager

3 Ability to maintain and analyze large data sets efficiently and undertake program level action plans towards improvements in Quality and Efficiencies

4 Good written and verbal communication skills along with excellent reading comprehension in English Language

5 Skillset and hands on experience on identifying/understanding Mapping/Editing operations that involve creation/Update/maintenance of Base Maps which usually involves referencing the provided real world imagery, aerial and satellite imagery sources, shapes files, LIDAR sources etc.

6 Ability to create Process flows, Work flows and chart out, implement, track and review plan/measures to sustain/improve overall Quality and Efficiencies of a Program

7 Excellent analytical and logical reasoning abilities

8 Excellent presentation and mass communication skills

9 Knowledge of working on MS Excel / Spreadsheets in areas like Macro, vlookup, pivot table, charts is a value add

10 Basic knowledge of SQL language & data mining is a value add

Key Responsibilities Responsible for project delivery and management Responsible for people Management staffing, SLA performance management, and development /coaching of Leads, Team Managers etc.

Responsible for overall motivation and morale of the group. Responsible for customer Satisfaction, resource utilization, project profitability and quality and Process management. Provides direction for the Team Managers and the project team in all the project phases. Closely monitors of critical aspects of project critical paths

Umakanta
+91-86555 00222