Service Delivery Leader - Analytics/Business Intelligence - Pharma/Healthcare Domain

Role Description

- Growth pipeline: support the growth pipeline process through active engagement and execution support for new opportunity areas.

- Solution design support: engage with internal stakeholders, existing and new clients to understand their requirements and translate these into a solution framework. This will entail creative thinking abilities and an ability to interpret unstructured requirements.

- Project based execution support: help incubate new engagements by executing Pilot, Proof of Concept projects to establish capabilities and credibility with existing and new clients. This may entail working either as an independent analyst or as part of a larger team to deliver on client requirements.

- New capabilities: This may entail preparing white papers and undertaking proof of concepts on data available with the existing support teams. This will also include providing analytics support to the Operations teams.

- Best practice sharing: participate in translating analytics best practices across different customer accounts and aid capability building for the Pharma R&A practice. This may also entail helping build domain and technical capabilities within the team and vertical through training support.

Knowledge and Experience

- 10-12 years Pharma/Medical Devices/Payer research and analytics experience with very good understanding of multiple therapeutic area

- Experience in market assessment, competitive/business intelligence and industry analysis, clinical trial intelligence, competitive landscape, pipeline analysis, disease analysis, media monitoring and scientific literature review

- Research of secondary available data create meaningful reports on a periodic basis using research reports

- Analysis - Should be able to look into the trends and provide explanation to the movement

- Should be able to guide team to generate meaningful insights

- Ability to undertake drill down analysis of key business problems and interpret results, generate insights and recommend strategies.

- Excellent communication and interpersonal skills.

- Conceptual, analytical & tactical thinking, strategic thought process.

- Exposure to Pharma/Medical Devices forecasting, targeting, sales incentives and modeling desirable/being numerate is essential

- Exposure to Multi channel marketing or social analytics would be a positive

- Excellent written and oral communication skills.

- Excellent interpersonal skills, with the ability to develop strong working relationships and effectively influence all levels of the business.

- Ability to naturally assume ownership of initiatives, requiring minimal supervision to consistently deliver outstanding results.

- Ability to manage multiple stakeholders across different geographies. Familiar with US & Europe markets.