The role entails the following functions:
- Managing end to end service delivery of various functions within Global Custody Business
- Closely monitoring and reporting the performance indicators to all the stakeholders
- Understanding the processes in depth and create controls to avoid risk as well as eradicate non value add activities.
- Leading the operations team and oversee its functions, resources and outputs including business and financial management, human resource management and overall service delivery
- Managing strong relationships with all the stakeholders across regions and functions
The Successful Applicant:
- Should have extensive experience in Custody Domain, including process migration
- Should have detailed knowledge of Trade Life Cycle, Custody Settlement & Investigation, Client on-boarding, Client reporting & Client Service domain
- Should be able to understand and create control around Global Custody processes
- The candidate is required to directly talk to the senior custody stakeholders, understand their processes/systems and integrate those processes in the operations environment
- Prior experience of database management / Static data update / User entitlement will be an added advantage
- Should have excellent communication skill (Oral & Verbal) to be able to effectively communicate with onshore counterparts, employees and local senior management
- Proven track record of strong Project Management Skill / History of successfully delivering projects
- Candidate must be willing to work shift timings and must be an existing VP in their current organization.
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