Senior Vice President - Middle Office Operations - BFSI

We're seeking future team members for our Middle Office Operations with roles located in Pune & Chennai in HYBRID positions.

You'll make an impact in the following ways:

- Manages a medium to large-sized team or multiple small teams. Handles any/all aspects of client accounts, handling correspondence, transaction processing, payments, problem resolution, Management reporting & oversight.

- Responsible for the financial and human resources for the unit and ensures assigned teams are operating effectively to meet unit goals and objectives.

- Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.

- Manages and provides leadership to assigned personnel along with providing technical and advisory guidance.

- Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.

- Lead ops process improvement outcomes to improve the experience for all stakeholders and clients

- Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.

- Provides input into departmental budgets and planning. May develop business plans for team/group operations.

- Increase Risk and Control awareness including - cyber, fraud, culture and conduct in Operations and responsible for risk mitigation and remediate gaps in risk & control.

- Interacts with Tech partners, client & product services and other operating units to make certain that deliverables and expectations are met or exceeded.

- Foster a flexible work environment where engagement, advancement and mobility are made possible through robust avenues for career development.

To be successful, we're seeking interest in the follow areas :

- Bachelor's degree or the equivalent combination of education and experience is required.

- 13-18 years of total work experience in Middle Office/Derivatives/Collateral Management with at least 5-7 years in management.

- Strong communication skills.

- Inclined to continuously improving ops process via digitization, process re-engineering, agile, RPA, other solutions

- Elevate People experience - Staff welfare and Engagement, Talent retention, Career progression, Hiring right talent