Senior Vice President/Head - Digi-Tel Acquisition - BFSI

Head of Digi-Tel Acquisition (Sr Vice President)

Experience: 13 - 16 Years

Work Location: Mumbai, Maharashtra, India

Domain: Banking/Financial Services/Insurance

Core Responsibilities:

- The key objective is to enhance segment proposition across products, services, Channels, and Rewards & privileges. The position is singularly responsible for offering best-in-class service excellence to clients across ALL touchpoints.

- Drive the acquisition and growth Priority clients  portfolio for the bank through Digital and Telephone Channels.

- Focus on Innovation and process improvements leading to reduced turnaround time, lower cost of acquisition and remarkable customer experience.

- Creating Digital footprints with a deepening focus on digital origination through extensive interactions with Technology teams

- Deliver Digi-Tel channel targets Priority with an aim to grow the contribution of this channel in comparison to other channels.

- Collaborate with all key stakeholders to build the best-in-class process for customer acquisition with focus on using Digital tools, Instant Decision across Digital & non-digital channels.

Individual Contributor (IC)/Managerial

QUALIFICATIONS :

Education : MBA, CA (preferred)

Experience : 13+ years Sales, Channels, Product, Digital

Skills :

- Digital mindset & journey orientation

- Managed large teams

- Strong relationship skills

- Digital platform competency