Senior Vice President - Corporate & Institutional Sales - BFSI/BPO/KPO

Senior Vice President

Essential :

- Strong sales and marketing background

- Thorough understanding of corporate and institutional client needs

- Significant client and service management background that demonstrates capabilities in establishing and managing multiple servicing teams to provide high quality delivery for globally distributed clients

- Client service oriented mindset; evidence of having driven a high-performing service culture focussed on meeting client expectations

- Detailed knowledge of Global Markets Corporate and Institutional Sales Business, with understanding of products clients, systems, and key processes

- Deep product knowledge, specifically around FX and Rates, combined with an intimate understanding of market developments

- Ability to create and implement strategic offshore plans

- Proven track record working at a senior management level in a client facing function within Global Markets

- Strong competencies in people & team development, performance management, and high quality execution

- Proven experience in managing people, processes, workflow, applications and techniques for a function

- Demonstrates ability to manage executives both internally and externally

- Ability to face off against the broader bank and manage a diverse set of stakeholders

- Excellent written and spoken English skills, combined with the ability to present to both senior and large audiences

- Strong communication, negotiation / influencing, presentation and stakeholder management skills, working successfully with senior leadership across multiple geographies to deliver against strategic priorities

- Considered a role model for behaviours, attitudes and initiative

Desirable :

- Strong understanding of Capital Markets in the wider context, covering cross asset instruments and processes.

- Understanding of varied product solutions required within the client base

- Understanding of product and market risks

- Sound understanding of risk management and mitigation techniques

- International work or academic experience

- Relevant experience in participating in or managing complex change initiatives / projects

- Work or academic experience in a major onshore hub / country

- Previous experience in leading process optimisation or automation initiatives

- Building relationships and obtaining buy in at the senior level in Front Office, including MDs, Regional Heads, and their associated management teams, in order to expand remit of the sales offshore capability

- New offshore operating model within Global Markets will require constant feedback and collaboration across teams to establish operating rhythm and work practices

- Managing a set of diverse skills in the offshore team to collectively deliver to the competing priorities of a region, countries, sectors and programmes

- Fast paced work environment with continuous change and advances in technology, communication methods

- Evolving regulatory landscape requires constant scrutiny to documentation and evidencing of procedures

- Maintain the discipline required under policies and procedures

- Managing multiple time-sensitive tasks, potentially across several stakeholders

- Continuously evolving levels of client needs and expectations

- It is critical there is no adverse business or client impact as a result of the new operating model

- Availability of appropriate resources and conflicting priorities across the business and regions

- Building relationships and obtaining buy in at the senior level in Front Office, including MDs, Regional Heads, and their associated management teams, in order to expand remit of the sales offshore capability

- New offshore operating model within Global Markets will require constant feedback and collaboration across teams to establish operating rhythm and work practices

- Managing a set of diverse skills in the offshore team to collectively deliver to the competing priorities of a region, countries, sectors and programmes

- Fast paced work environment with continuous change and advances in technology, communication methods

- Evolving regulatory landscape requires constant scrutiny to documentation and evidencing of procedures

- Maintain the discipline required under policies and procedures

- Managing multiple time-sensitive tasks, potentially across several stakeholders

- Continuously evolving levels of client needs and expectations

- It is critical there is no adverse business or client impact as a result of the new operating model

- Availability of appropriate resources and conflicting priorities across the business and regions

Mandeep K Bains