Senior Vice President - Control Testing - Banking/Capital Market Industry

Senior Vice President - Control Testing

Required skills :

- 10+ years of experience managing large teams (500+) in outsourced operations.

- 10-15 years of experience in the Banking, Capital Markets industry

- Proven track-record of leading a team of 500+ associates.

- Experienced at managing end-to-end operations, driving transformation, and infusing tech tools to enhance performance.

- Adept at owning service quality at optimal cost of operations - ensuring delivery meets operational, contractual, and economic commitments.

- Responsible for ensuring client satisfaction and negotiating service level agreements.

Demonstrated client service / delivery experience (Controls Testing experience is a plus):

- Operations set-up/rigor: Hiring, training, transition, pricing.

- Service Quality: Metrics driven delivery, adherence to KPIs and continuous improvement.

- Transformation: Standardization, automation/digitization, reduce cost per transaction

- P&L management: meet revenue and margin targets; price solutions effectively and delivering to the expected cost structure

Preferred skills: US work experience a plus