Senior Training Manager - IT

Responsibilities for Training Manager :

- Organize meetings with management before preparing course materials to ensure a detailed understanding of training subjects and processes

- Continually research methods and techniques in workplace training and remain up-to-date on developments within the industry and competitors

- Collect information from senior management and other departments regarding how well employees retain information and use the concepts learned in training courses

- Administer tests after the completion of training courses to determine the effectiveness of training strategies

- Create printed and instructional materials to be distributed during training

- Actively seek current training methods and best practices to facilitate training employees

- Conduct regular meetings with senior management to identify subjects be addressed or areas in need of additional instruction

- Create internal marketing materials to be distributed throughout the company to announce training programs and details

Qualifications for Training Manager :

- Experience analyzing company needs, lesson planning, development and implementation

- Extensive knowledge teaching theory for creating effective creating instructional materials

- Bachelor's/PG degree in Education or Human Resources field is preferred

- Instructional experience in a group business setting

- Proficient using Microsoft Suite

- Strong understanding of business goals and standards for customer service

- Ability to communicate effectively with senior management and other departments

- Experience developing yearly training plans and materials for all departments throughout the company

- Ability to effectively organize and manage multiple training initiatives simultaneously