Senior Technical Product Manager - Product Platform - Internet/Online

The Sr. Technical Product Manager will impact key product decisions through the development lifecycle. Would have a deep understanding of his/her customers- needs, the product and the competitive landscape. He/she should have the confidence and knowledge to successfully own the product platform and drive the development team. His/her product management experience and understanding of the software development cycle is essential to the successful development of requirements and products.

Key Responsibilities:

- Manages the evolution of multiple components of our APIs, global platform, integrations and messaging channels.

- Develops technical product specifications for the architecture of underlying platform components.

- Bridge business and technical worlds; good conceptual thinker to articulate opportunities and solutions

- Define and track product success metrics.

- Manages vendor and internal stakeholder relationships.

- Develops and champions a product strategy for one or more complex platform components, and roadmap for one or more platform product areas in support of architectural vision and principles established.

- Engage frequently with both external (customers, partners, business) and internal (product development/Quality assurance, delivery, operations, field, Account Management) stakeholders/ teams to synthesize product features and constantly SHIP features/releases on a regular cadence.

- Supports product implementation and deployment.

- Drives the execution of multiple business plans and projects and prior knowledge of Agile techniques such as Kanban, Scrum and Scrumban are an advantage

- Ensures business needs are being met

- Professional traits that are not unique to this position, but necessary for leaders:

- A passion to build powerful analytics driven cloud solutions in retail.

- Exhibits excellent judgment

- Has relentlessly high standards (is never satisfied with the status quo)

- Is able to dive deep and is never out of touch with the details of the business or the technology

- Expects and requires innovation of her/his team

- Has passion and convictions and the innate ability to inspire passion in others

- Is strongly oriented towards results

- Ability to pushback based on calculated decisions and alternative / interim solutions for customer requirements.

Basic Qualifications:

- MS/BTech - Computer Science or related field from premium institutes.

- MBA would be a plus.

- 5+ years of relevant work experience in Product Managing APIs, platforms and SDKs. (A software development kit (SDK or "devkit") .

- 7+ years of overall experience especially in developing scalable cloud infrastructure.

- Proficient in Internet standards & technologies including REST.

- Understanding / Experience in Retail (Enterprise CRMs or E-commerce)

- Strong analytical acumen, and comfortable generating and evaluating various forecasts, metrics, and analyses

- Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills

Preferred Qualifications:

- Proven ability to manage multiple, competing priorities simultaneously and ability to work in a fast-paced environment where continuous innovation is desired.

- Superior verbal and written communications skills with high attention to detail including precise and effective customer communications.

- Ability to think strategically and execute methodically.

- History of teamwork and willingness to roll up one's sleeves to get the job done.

- Proven analytical and quantitative skills

- Experience creating Software Development Kits (SDKs) and Developer Application Programming Interfaces (APIs)

- Experience in product management selling products to enterprises

- Proven track-record of taking ownership and driving results