Senior Technical Product Manager - Healthcare

Senior Technical Product Manager

NOTE : This role requires collaborating and working with stakeholders in the US (California) and hence will have to work the night shift (US Pacific Standard Time) - Please only apply if you are okay with it.

Description :

- As the Technical Product Manager, you will become an expert on the products and help train customers internally and externally on effectively using the same.

- Google Sheets are mostly used for custom dashboards and reporting so advanced Google Sheet skills are necessary for this role.

- You will be working with an Agile Development team, responsible for planning, reviewing, and rolling out new products.

- The products consist of workflow automation tools that provide internal billing professionals as well as external dashboards and reports provided to clients, mostly all on Google Sheets.

- You will be gathering and prioritizing product requirements, writing PRDs (product requirement documents), and working closely with the internal departments to understand their workflow needs.

- You will then write the stories based on those requirements, and manage the project(s) to bring those requirements to life.

- You will be responsible for customer onboarding/offboarding which consists of Internal kickoffs to organize the team, the external kickoff to introduce the team to customers, and training customers to use the products.

- This role is going to require a lot of data and numbers monitoring in spreadsheets and needs precise attention to detail.

- The team is an agile development team using the Scrum methodology to deliver and launch products.

- Experience with RCM will help you come up to speed much faster.

Responsibilities :

- Expertise in all of the products and the go-to person for questions.

- Delivering product requirement documents (PRDs) with prioritized features and corresponding justification.

- Run daily Standup, Sprint Planning, Backlog grooming, Demo, and all other Scrum Ceremonies.

- Create Stories and help the Dev team clear all impediments.

- Manage product roadmap and work with leadership to create new projects.

- Work with external third parties to assess and fix issues that arise.

- Test and deploy products in a phased and controlled environment.

- Communicate new features with internal and external stakeholders.

- Act as a leader within the company

Requirements :

- Minimum of 8-10 years experience as a Product Manager

- 5 years of experience in the Medical Billing or RCM Industry - highly preferred

- Advanced skills with Google Sheets and Data Analytics

- Demonstrated success in defining and launching excellent products

- Excellent written and verbal communication skills

- Excellent teamwork skills

- Proven ability to influence cross-functional teams without formal authority

- Scrum Master or Product Owner Certification is a plus

- Examples and at least one sample of an effective document delivered in the past

- Behavioral Healthcare experience is preferred but not required

- Bachelor's degree (MBA preferred)

The ideal candidate is someone with experience in technology startup program/product management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.