Senior Team Manager - Branch & Business Banking

- 8+ years of experience as Product Management, business analyst or operations

- MBA Preferred. Bachelor's degree in Marketing or Business related field

- 5+ years of experience in Marketing or Customer Analytics

- Managed diverse stakeholders from various teams, in complex environments

- Thorough understanding of banking domain especially in liability (CASA) and other liability products and also develops additional revenue enhancement opportunity for banks through extensive data exploratory analysis.

- Strong knowledge of contact center technology, dialer set up

- Experience in managing operations and projects with multiple requirements, stakeholders and tight timelines

- Strong knowledge in Marketing performance measurement and management (MPM), marketing and business metrics.

- Customer data analytics, including customer segmentation, behavioral and direct marketing strategies and tactics

- Established experience in working with multiple stake holders and multi vendor environment

- Understanding of regulatory requirements especially in the liabilities and the channels space.

- Should have managed implementation of process and system functionalities / training as part of the job.