Senior Specialist - Learning & Development - BFS/BPO

Sr. Specialist - L&D

Role and Responsibilities :

- Lead key projects in developing Manager Proficiency in the IN Ops business

- Understand business groups, business needs and leadership development challenges. Design and implement training plans for leaders, managers, associates and others in conjunction with the HR Business Partners.

- Influence decision makers across the business, HR and global leadership development teams to solve for customer problems.

- Own and Facilitate front line leadership programs (corporate plus custom programs) for businesses across India.

- Design and facilitate change management and organization development initiatives that create an impact and raise organizational effectiveness.

- Recognize and adopt best practices in the area of Leadership Development. Coach and guide others in the area of development.