Senior Software Development Manager - IT

Responsibilities:

- Lead the engineering team through an agile transformation that delivers higher software development velocity and quality

- Develop strong engineering leaders and managers

- Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments ; Regularly communicate status of development, quality, operations, and system performance to management

- Lead Sr. Engineers and Team Leaders to design, architect and develop the best technical design and approach

- Foster culture of continuous engineering improvement through mentoring, feedback, and metrics

- Interface with a diverse customer base to understand requirements, priorities, and processes from around the world

- Propose and implement new projects or recommend system improvements.

- Own all operational metrics and support

- Have the obsession to drive a better customer experience through everything that we do

- Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives

- Set clear, measurable quality goals for an organization in a data-driven way

Key Leadership Principles:

- Exhibits excellent judgment, are right a lot

- Hire and develop the best

- Ability to lead the team through ambiguity

- Deliver results that have a significant impact in overall Amazon business objectives

- Think Big, just because it has not been invented yet does not mean we shy away from it

Basic qualifications:

- Bachelor's degree in Computer Science or a related technical discipline

- Software development background in object-oriented programming, distributed systems, Java, C++,

- Linux/UNIX, and SQL

- 10+ years of experience, managing software development teams with hands-on involvement in system architecture, design, and performance

- Deep technical expertise and strong problem-solving and data analysis skills

- Excellent verbal and written communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences

- The ability to handle multiple competing priorities in a fast-paced environment

- A thorough understanding of software development in a team and a strong track record of shipping software.