Senior Sales Operations Analyst - IT

The JD for the role is as follows:

- Assist with the development and implementation of Sales and company operations metrics, dashboards and reports

- Creates salesforce.com dashboard reports; imports/exports salesforce.com data for additional processes and analytics

- Support daily/weekly/monthly/quarterly operational reporting and executive dashboards

- Analyze monthly operational results, understanding the key variance drivers and providing actionable insights to senior management.

- Extract data (from a variety of sources including BI systems and SalesForce.com) and perform detailed data analysis on internal processes and productivity.

- Prepare regular reporting packages to senior management.

- Create PowerPoint presentations that capture key operational metrics, articulate results, and convey actionable business insight for both sales management and executive audiences

- Provide and support ad-hoc reporting services for non-standard issues and analyses

- Assist in applying and expanding new technology and tools to support the Sales team

- Participate in process improvement initiatives and goal performance monitoring.

- Develop a strong understanding of the global business and markets in which we participate.

- Manages and administrates annual quota and territory deployments to the field sales teams

- Understand core sales operations concepts (lead/opportunity conversion, pipeline development) and develops reporting and analytics in these areas for enhanced business insight.

- Recognizes and understands financial concepts in the context of sales processes

- Manage the accuracy of all sales Splits for commissions readiness and performance management. Provides territory and customer intelligence/analytics in support of market segmentation, territory development/administration , market research .

Skills Required:

- Excellent oral and written communication

- High degree of quantitative, analysis, problem-solving and decision-making skills; critical thinker

- Ability to synthesize Big Data into strategic and actional insights.

Qualification and Experience:

- 3-6 years of relevant experience in sales/Business/Financial operations and of working in a fast-paced, high-tech environment

- Experience with Salesforce.com

- Prior experience in Sales Operations at a B2B technology software and services (SaaS) required. Preferable with enterprise clients

- Prior experience with CRM, Microsoft office suite (Excel, PowerPoint) Data analytics and reporting preferred.