Job Title: Senior Manager - Modern Retail
Overall Job Objective:
Role: The MR leader is the Head of the distributor MR organization. Executioner of the company and distributor business plans, Training resource for his resale team. Responsibilities will include:
- Managing the entire team consisting of ISPs, Sales Representatives and Account/Channel leaders.
- Ensuring the channel delivers KPIs as per the set targets for the month / quarter / year
- Building strong relationship with MR retailers at regional level
- Helping build strong Performance management systems, retention and maintaining a positive environment
- Will also serve as a key member and actively participate with the Distributor Leadership Team to ensure that the plans are executed and delivered in the field
Scope:
Reports To : GM Sales
Reportees Sales representatives, Channel/Account managers
Interacts with Internally ISMs, Sales representatives, Channel/ Account managers, DLT
Interacts with Externally Client MR AE, MR customers, Implants, Category buyers, Suppliers
Profile:
Ideal Profile
Education Post Graduate, Preferably MBA in Marketing / Operations / Retail
Language Excellent Oral / Written Communication Skills
Additional Skills/Qualification - Resourceful and proactive
- Knowledge of Modern Retail Practices, processes, procedures & documentation.
- Knowledge of Selling and Merchandising in FMCG, Initiative selling, instore operations
- Strong analytical and problem solving skills.
- Ecommerce channel expertise will be an added advantage
- Should have managed large, dispersed teams for atleast 5-6 years
- Should have worked in MFT environment, working across functions to deliver results
- Budget management experience
Experience 8 to 12 years of Modern Retail experience, preferably in well known Retail / FMCG companies
Other Skills - Strong organizational & interpersonal skills
- Crisis management, cognitive capacity
- Strong ethics and values
- Open & flexible to travel
Detailed Job Responsibilities:
- Plan, develop and execute strategy for achieving the business objectives for MR channel
- Will be responsible for building relationship and influencing the regional MR retailer buyers for delivery of business and align JBP, track progress for Tier 4 MR customers
- Will be responsible for meeting the Sales Fundamentals in store, track progress and plan for opportunities
- Will be responsible for Performance Management and Reviews of the entire team
- Will be responsible for Capability Building of the team. Will involve identifying individual and team training needs and establish and co-ordinate a training and development plan.
- Monitor, measure and report on issues, opportunities, plans and achievement within agreed formats and timelines
- Liaise with other functional / departments to ensure business deliverable s and compliance of HR, Admin and Finance principles and guidelines
- Should be open to travel - 50 - 60% time to be spent in local & / or overnight travel.
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