Senior Role - Program Management

Key Responsibilities:

- Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management).

- Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across organization (pursuit through sprints/PIs)

- Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)

- Provides insights on improvements while ensuring adherence to operational best practices

- Drives optimal business value though scope management, change management, and communication ceremonies.

- Supports pursuits (and/or runs them as programs) as required

- Collaborates with Commercial/Account Team to grow the business by identifying and definingbusiness value opportunities for the client

- Establishes and builds relationships with client and other stakeholders for the program

- Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion

- Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools)

- Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent

quired Qualifications:

- 15 plus years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations

- Project/Program training and certifications (PMI/SAFe 5.0/Prince II)

- Experience in delivering at least 3 or more complex programs involving teams across multiple geographies; team size 140+

- Experience in senior stakeholder management, communication, and relationship

- Experience being part of deal solutioning and identifying relevant risks

- Can present solutions from the Program Management standpoint

- Experience in managing client stakeholders across IT, VMO, and business

- Adept with multicultural; multi-geo working teams and stakeholders, including CXO

- Experience in contract management

- Program delivery experience involving 3 or more service lines

- Experience in delivering Transformational commitment, productivity goals, offshoring commitment

- Experience in delivering domain capability services or niche technology capabilities or new technologies to the market

- Experience in leading/managing structured deals, takeover/acquisition, or divesture programs

Required Education: MBA or Masters degree strongly preferred; Bachelors degree required