Senior Role - Presales - Energy/Resource & Utilities Domain - BPO

Presales Energy & Utility opportunity

Candidates with total 10-12+ years of work experience, in BPO pre-sales experience (preferably 2-3 years within Energy & Resources and Utilities domain)

Skills required :

- Excellent client facing and communication skills

- Excellent presentation skills

- In depth knowledge of the respective industry (Utilities / Energy & Resources)

- Utilities / Energy & Resources industry expertise related to pre-sales/solutions

- Knowledge & experience of BPO delivery models and should have pre-sales/solution experience

- Hands-on experience in handling RFI / RFP related to respective industry domains domain

- Demand generation, customer profiling, large bid management, RFI/RFP responses creation

Consider Presales with O&G, EPC ( Energy Power Construction), M&M( Metals and Mining) or Candidates with F&A Solutioning / Supply Chain Solutioning in ERU is preferred or any Presales experience with solutioning or Shared Service Consulting for same industry of customers ( O&G, EPC, M&M)

Job description :

- Provide pre-sales and post-sales support

- Work with onsite sales teams to manage & contribute to responses to customer requests for information, proposals

- Provide presentations conduct research and competitive analysis associated with new opportunities

- Exposure to different commercial models and

- Work with other organization's divisions & industry practices to provide comprehensive and innovative solution meeting and exceeding customer expectations

- Participate in customer visits and offer solutions

Proactive business development :

- Build reusable collateral and contribute to the knowledge repository

- Maintain networks and relationships to keep abreast of competitors' activities

- Identify and build new offering slivers within the focus area

- Work with sales management and marketing personnel to develop and implement new sales programs, products, and services

- Identify and qualify potential leads business opportunities and customer needs

- Support business planning cycles with qualitative research and market / consumer analysis

- Manage the customer engagement cycle from lead to operations

- Participate in onsite due diligence & contribute to transition.

- Contribute to solution defence and deal management until transition start