- Bid management, preparing for meetings and tailoring communications. Should understand Retail. well versed with industry
- 15 - 20 years of Experience in Pre-sales and solution with relevant exp in a BPO/BPM/KPO format.
- Preparation of proposals and pitch presentations in response to clients needs identified by Sales team
- Exposure to contact center diagnostic opportunities
- Lead responses/solution to RFI / RFQ / RFPs, Lead solution defense pitches
- Lead, Coordinate client visits to various Company locations
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