Senior Role - Pre-sales - Retail - BPO

- Bid management, preparing for meetings and tailoring communications. Should understand Retail. well versed with industry

- 15 - 20 years of Experience in Pre-sales and solution with relevant exp in a BPO/BPM/KPO format.

- Preparation of proposals and pitch presentations in response to clients needs identified by Sales team

- Exposure to contact center diagnostic opportunities

- Lead responses/solution to RFI / RFQ / RFPs, Lead solution defense pitches

- Lead, Coordinate client visits to various Company locations