Senior Role - Auto Loans Product Team

Process :

- Process review for better service delivery

- Process and compliance control to meet regulatory requirement for customer satisfaction

- Monitoring and improvement of Processes, Process to improve quality of leads & conversion,

- Evaluation and modification in Loan life cycle and other processes of vehicle loans

- Product proposition and New product development for business.

- Designing and execution of relevant MIS for supporting Business

- Business Outsourcing Risk Manager handling outsourcing activity for vehicle loans

- Designing of sourcing and supporting documents and modifications to suit product specific requirements

Technical Developments :

- Modification and development of systems to meet business requirement and eliminate risk

- Undertake all activities pertaining to system developments like Central KYC, Cersai etc.

Cost Control :

- Productivity tracking and corrective actions for EDP, retainers and stationery

- Enabling of Pre -Qualified portal and improve penetration

Reporting :

- All regulatory reporting including RBI and IRDA

- Fraud monitoring, reporting and reduction in fraud cases by putting preventive steps

- Fraud controller for vehicle loans, handle external as well as staff actions

- SOX control and reporting

- Company website reporting

- Anti Money Laundering Controlling officer for vehicle loans

- FPR for handling all audits including RBI audit and IAD audits