We are seeking a Senior Reporting Analyst in the Project & Process Excellence function, HR Shared Services, to work as part of a dynamic team, to implement the HR Operating model, as part of the global HR Transformation strategy.
This is an excellent opportunity for a customer centric individual to assume the role within the WHQ HRSS organization, as part of the HR Shared Services function.
The Senior Reporting Analyst will be responsible for providing accurate, timely BI to management which will help for quick decision making. This role will also support the management of data quality within the core HR Systems. This role requires excellent data analyst skills, an understanding of HR domain & working knowledge of the HR Shared Services operation and system administration processes to ensure that the service is being delivered in the most efficient, accurate and effective way through the use of the HR systems and development of technology.
The Senior Reporting Analyst will work collaboratively with key stakeholders regionally / globally.
As this is a role which interacts with senior stakeholders across the business, excellent interpersonal skills are essential.
A key aspect of this role will be ensuring that the employee is at the heart of everything we do and bringing to life the HR Operating Model.
Primary responsibilities include:
1. Design, lead and implement reporting frameworks, processes, and architectures that transform raw data into meaningful and useful information to support business needs.
2. Seek inputs from relevant stakeholders & Independently develop complex reporting rules, solutions and methodologies for effective data/reporting management.
3. Understand and break down complex business problems in to functional/technical requirement document for reporting & analytical deliverables
4. Identify metrics that will help keep focus on our key priorities, promote results and elevate HR functions to reach long-term goals.
5. Lead small to medium impactful reporting projects with a broad scope of impact across the organization.
6. Ability to understand the system, process & data workflows & set ups to further understand the impacts to data sets.
7. Collating & analyzing data with due consideration of missing information and outliers to provide
8. Testing or validating the data measurement systems & database to ensure its reliable.
9. Recommending actions to clean the data and processes with clear ownership to sustain good quality data.
10. Reporting through data visualization on insights obtained to aid business decisions.
11. Training and encouraging staff to maintain complete databases that can be used for subsequent analysis.
12. Creating regular dashboards including current status & forecasts and highlighting insights & trends.
13. Build and strengthen good working relationships with all key stakeholders at all levels including senior leadership team
14. Establish effective communication channels, forge relationships with key stakeholders and set up ways of working which shall enable free flow of data, information & communication
15. Understand & align to global standards of reporting and seek opportunities to simplify & automate
16. Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement (RAMS), and Achieving Competitive Excellence (ACE).
Qualifications & Experience
- Experience: Overall 6 - 12 years of experience in HR domain & atleast 6 years' experience in reporting analyst role with exposure of designing reports & leading high impact projects
- Very good functional knowledge of HR core systems such as Workday, Time & attendance, Service now, web enabled and other related technologies
- Demonstrated knowledge of data technologies including large relational databases, data management, and business intelligence and reporting tools such as Tableau, MSBI (Power BI, Power Query, PowerPivot), SAP Business Objects Cognos, SAS, Microstrategy, QlikView, CounselCommand, and or SSMS
- Hands on experience in usage of MS applications such as word, excel, ppt, visio & data visualization tools
- Strong analytical mind with good knowledge of business & data analysis, excellent facilitation, strong interpersonal & great communication skills
- Excellent attention to detail, result oriented and problem-solving mind set
- Ability to work as part of a team, within a very busy environment, which has strict deadlines, the post holder will be able to work under pressure and respond to changing priorities
- Customer centric focus that ensures the customer is at the heart of the process
- Ability to maintain confidentiality in all aspects of job responsibilities
- Places high priority on data integrity and security
- Results oriented with an eye for detail and the drive to complete a task / project to a high quality standard.
- Ability to work as part of a team, within a very busy environment, which has strict deadlines, the post holder will be able to work under pressure and respond to changing priorities
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