Posted By
Posted in
Sales & Marketing
Job Code
1047221
Role Requirements :
- Implementation of health risk management and wellness programs.
- Designing the clients organizational health risk management and wellness programs.
- Prepare implementation plans, define the roles of responsible parties, and bring in appropriate health management vendors.
- Manage the launch of the health risk management programs also direct the health risk management projects and make changes in design and/or vendors, as necessary.
Client relation management :
- Build and maintain relationships with key stakeholders internally and externally.
- Work with the general consultants and CEs to strategize on approaching target clients
- Work with other consultants to prepare comprehensive proposals for target clients.
- Identify opportunities to cross sell projects and services to current clients.
- Health risk analysis and management consulting.
- Manage assigned health risk management/ H&W consulting projects.
- Responsible for structuring customer proposal and consulting report formats for health risk management and wellness consulting projects.
- Set up data analysis structure and methodology and/or undertake organizational health risk data analysis of an organization.
- Responsible for presenting health risk management consulting project proposals to clients and support the business development staff /general consultants in negotiation and acquisition of the projects.
- Build the internal knowledge bank on health risk analysis and management.
- Contribute to the development of new value proposition, products, tools and approaches
Health Management, Vendor Negotiation and Selection :
- Identify potential health management vendors for various programs.
- Create an internal review structure for evaluating health management vendors in the market.
- Evaluate health management vendors for various health management programs, negotiate with them, and finalize T&C with selected vendors.
- Collaborate with selected vendors to create customized health management programs for specific clients.
- Supervise and monitor performance of health management vendors.
- Create annual process for reviewing performance of health management vendors and make appropriate changes in the selected list of vendors
Technical Skills :
- MS Office Word, Excel, PowerPoint, and Outlook.
General Skills :
- Proven Leadership skill traits (elected leader in community, school& college). Background of having leadership role.
- Good Networking skills and Relationship Management skills.
- Strong Communication / Presentation skills
- Strong Analytical skills.
- Ability to work effectively and collaboratively in a team.
Preferred candidate profile :
Prior/Experience :
- 3-5 plus years of experience in insurance industry/healthcare industry with a good understanding of all benefit plans, design, commercials and compliance requirements.
- Ability to manage diverse client cultures i.e. Indian Corporate, MNC corporation and PSU clients
- Domain knowledge preferred.
Education/Qualification :
- MBA from a reputed B School.
Role : Customer Success Manager
Industry Type : Insurance
Functional Area : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Role Category : Customer Success
Education :
PG : MBA/PGDM in Any Specialization
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Posted By
Posted in
Sales & Marketing
Job Code
1047221