Senior Quality Manager - Process Excellence

- Understand complex processes, analyse, plan and implement process improvement needs.

- Identify opportunities for improvement in processes.

- Develops metrics that provide data for process management and indicators for future improvement opportunities through various methodologies.

- Measures performance against process requirements, aligning improvement projects to close performance shortfalls

- Execute large-scale transformation projects with complex process structures across domains.

- Oversees the development of quality service delivery for assuring high quality services that meet customer needs

- Develops, implements, and leads key process improvement efforts and influences cross-functional efforts

- To develop and implement a metric based process to review performance across all processes

- Provides coaching and mentoring to ensure effective completion of improvement projects and promote a quality culture.

- To conduct action workouts and permeating the knowledge of lean tools in the organization.

- Execute and lead key projects delivering tangible results for the business, also aligning team members on key Organizational priorities

Requirements:

- Certified Six Sigma Green Belt

- Certified Six Sigma Black Belt (Preferred)

- 7 - 10 years of experience

- Strong Analytical skill & Communication skills

- Experience in Risk & Compliance in BFSI domain

- Eye for detail with analytical bent of mind