Senior Product Manager - SaaS - eCommerce

Role: Sr. Product Manager- SaaS

Location: Hyderabad

Company:

- The company is a large SaaS company having over 12000 customers in 50 countries. It helps its customers manage appointments, digitize POS (Point of Sale) operations, reconcile payments and inventory management through its cloud based solutions. It's strong SaaS tech offering further helps its customers manage their CRM (Customer Relationship Management) and digitize their marketing offerings. The company is growing 100% year on year and aggressively looking to enhance the product offerings, enter new markets, acquire new customers and grow the organization. The company is backed by some of the largest private equity and investment firms globally.

- Job Role: Working with customers, and partnering closely with engineering, marketing, sales, and services, they will define and deliver innovative product capabilities and modules that customers love. In addition to features, they are responsible for all aspects of the customer experience, including product performance, quality, privacy, security, and other compliance requirements for areas they own. Successful candidates will demonstrate a strong product mindset, a sense of end-to-end ownership and be well versed in translating customer needs into delightful experiences.

Job Responsibilities:

- Influence the vision and road-map for the company's product

- Work collaboratively with engineering and other internal stakeholders to prioritize and define roadmaps and deliver on the road-map, drive key decisions and influence pricing and go-to-market strategy

- Build and cultivate strong internal and external partnerships, and maintain a collaborative culture to drive the best outcomes for our customers

- Drive adoption and growth of product features among our customers and deliver high customer satisfaction ratings

- Analyze data from multiple sources and use the learning to help the team make the right decisions and to continually improve our product

- Lead prioritization discussions with leadership teams, defining scope, budget, timelines and resource allocation

Desired Profile:

Workex: Minimum 5 - 10 years- of Software Product Management experience preferably in SaaS domain

Key Skills:

- Proven ability to understand customer needs and translate them into product capabilities

- Critical thinking, intellectual curiosity, strong track record of structuring and solving complex problems

- Demonstrated ability to design visually appealing and customer facing data products

- Strong communication skills and proven ability to influence both at a strategic leadership level and cross functionally

- Business and market understanding, strategic thinking and organizational leadership

- Ability to prioritize and define short and medium term product road-maps

Education: Bachelor's degree in Engineering, a related field or equivalent practical experience. MBA preferred

Compensation: The company believes in hiring the top class talent. The compensation will be best in class and will also include equity in the company