Senior Product Manager - SaaS

Senior Product Manager

Key responsibilities include:

- Manage the entire feature lifecycle, starting with planning and OKRs, all the way to managing backlog and agile iterations.

- Identify, conceptualize and develop new products as well as improvements to existing products with the goal of improving the experience and the engagement of our customers.

- Help contribute to creating a compelling vision, mission, and roadmap for our product portfolio that energizes and builds momentum within the teams.

- Ability to translate product and experience opportunities into quantifiable revenue goals

- Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front.

- Develop, lead and implement projects such as company-wide go-to-market plans.

- Possess customer empathy and a curiosity mindset. Define customer value propositions based on personas or market segments (design thinking approach).

- Communicate effectively with key stakeholders on product features and act as the main point of contact for any inquiries.

- Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.

- Take the lead and work with data analysts and engineers to diagnose & fix large production issues.

- Conduct A/B tests working with data analysts and data scientists to validate and iterate product increments that demonstrate customer and business value.

- Perform user lab testing and user interviews, to synthesize insights and feedback and disseminate that knowledge into the tech teams, building better products.

Requirement Summary:

- We are looking for a SPM who wants to build products that will be loved by our customers, who is focused, agile, well-organized, and exceptionally collaborative (and we offer the same in return).

- 4-6 years of prior experience working in a Product Management role, of which at least 2 years in the SaaS domain

- Previous revenue ownership experience is a plus

- Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurring tasks

- Experience with Lean and Agile methodologies and processes (e.g. sprints, kanban, etc.)

- Good commercial awareness and be able to demonstrate your competence in analyzing, reporting, and efficiently responding to quantitative and qualitative data.

- Experience working within the technology industry/start-up environment is a bonus.

- Educated to BS/MS level (or equivalent).

- Knowledge of design thinking methodologies to create outstanding user experiences with the help of UX or product designers.

- Excellent communication & problem-solving skill