Senior Product Manager - IT

Senior Product Manager

Job Title : Senior Product Manager

Candidate will be accountable for :

- We're looking for someone who has a history of delivering value to customers.

- You will be accountable for evolving and driving the product vision & strategy, partnering with business stakeholders to set future direction as part of the wider business strategy.

- You will be writing user stories, creating backlogs and setting priorities.

- This role is also a great first step into management as it includes managing a small team (no prior management experience required) and we are looking for someone to help lead our transition to a product led mindset.

- Whilst we operate in a service- oriented architecture and have strong underlying technology capabilities we are on a journey to becoming product led and part of this role will be helping to lead the team on this. If you want to come join our team and build some world leading fulfilment capabilities that serve customers, communities and our planet then let us know.

List of accountabilities includes :

- Understand key user personas, customers & stakeholders for the product and their pain points.

- Am accountable for the performance/ adoption of the product and work towards achieving the Outcomes and Key Results (OKRs)

- Prioritise work and decisively resolve trade-offs with peers and senior leaders

- Effectively document and explain new requirements to the engineering team using user stories with acceptance criteria and help the team in breaking down complex work into smaller, deliverable chunks of value that can be delivered faster.

- Steer sprint/ release planning sessions by working with the engineering counterparts to plan sprints/ releases that deliver maximum business value in least effort

- Drive the acceptance and adoption of ideas and improvements with product teams and engineering stakeholders

- Prioritise coordinate and communicate the resolution of live product issues independently

- Provide leadership and direction to cross functional team (s) on short-term tasks/ near-term priorities

- Be the subject matter expert building on my history of delivering value to customers

Operational Skills required :

- UX/UI Research Skills

- Customer Empathy

- Experimentation & Validation Enterprise

- Technology Design Creating Product Vision & Strategy Market Research

- Machine Learning

- Data Engineering Prioritisation

- Building a Roadmap

- Communicating and Managing a Long-term Product Roadmap

- Core Technology Development Lifecycle

- Product Methodologies

Relevant Experience :

- I have applied UX/UI disciplines and principles to the products I work on, making sure I design a product that is intuitive and easy to interact with for the customer

- I appraise and analyse the results of customer research and use the results to influence product outcomes and strategic goals.

- I know how diverse personas or customer groups perceive, understand and experience my product in different ways

- I write hypothesis statements and work directly with optimisation managers and/or engineers to set up and execute experiments

- I know how large technology systems should interact with each other and track health metrics (uptime, SLOs, response time, etc)

- I am involved in setting the vision and strategy for my product area and develop and baseline my product's OKRs

- I engage with and am actively involved in market research, leveraging insights to shape the vision and strategic direction of the product in line with business and Technology goals and customer expectations.