We have opening for Sr.Process Manager-Campaign Operations profile
Location- Airoli (Navi Mumbai)
Experience- 7+years
Experience of Campaign tools Unica. Eloqua, etc
- Will be a part of operations team working on marketing operations business.
- Need to work as an independent resource / individual contributor while still being part of larger marketing automation cluster and bring synergies
- Daily hands on campaign execution (segmentation, list pulls, flow creation) using IBM UNICA marketing automation platform
- Conduct extensive quality audits on segments and other work in UNICA. Interact with client stakeholders for validation
- Creating campaign performance reports on a weekly/monthly basis using data from UNICA.
- Extensive client communication, project management and problem solving.
- Should be able to create detailed documentation and process flows to reflect / capture ongoing projects
- Work with onshore UNICA consultant to get requirements and execute those requirements.
- Lead the offshore delivery team and be responsible for successful delivery to the client
- Hands on experience in managing email campaigns/ campaign operations
Candidate must have rich client interface experience with external clients i.e. outside India.
- Team management experience should be at least 3-4 year
- Lead the offshore team, be responsible for work allocation, resource management and team management
- Manage overall operations, quality and performance metrics for the offshore team
- Present monthly and quarterly updates to senior stakeholders at clients end
Didn’t find the job appropriate? Report this Job
Download the iimjobs app to
apply for jobs anywhere, anytime
Download on
App Store
Get it on
Google Play
Scan to Download