Senior Operations Specialist - Loan

- As part of the post-booking certification (PBC) process, review critical business elements (CBEs) and data fields related to Corporate Banking's outstanding credit facilities (both direct and operational exposure), compare to various internal credit documents and formal legal documents, and ensure these CBEs accurately reflect the terms set forth in said documents

- Understand, comprehend and validate different terms and details of various loan agreements such as Credit agreements, security agreements, W-9s and Tax Documents, Underwriting Memos, Guarantor Documents, Credit Memos etc.

- Liaise with US-based CDA team, loan administration and portfolio management partners to confirm and/or update CBEs as needed

- Maintain data integrity with internal partners in CIB and Data Integrity Officers

- Work with various internal databases for client information tracking and reporting Liaise with US-based CDA, loan administration and portfolio management partners for on-going management of compliance related information and data entry into supporting databases and end user computing tools

- Monitor and evaluate larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance

- Document quality issues and performance measures for management review

- Provide information and assists in the feedback and formal data changes with I the application

- Work closely with both internal stakeholders and users to meet their service needs

- Apply technical knowledge and expertise to perform work and action requests

- Strong MS Office knowledge to manage and structure the available data and to clean and transform the data to use it further