Senior Operations Associate - Analytics - Consulting Firm

Senior Operations Associate

Key Responsibilities :

- Own end to end operations process of handling a large team size of 40+ data entry operators

- Liaise with Sales Team and Clients to ensure that the data is processed as per the priority

- Review the existing processes; further automate and optimize the processes

- Analyze data and maintain the data integrity and accuracy

- Compile and validate data to maintain compliance with company standards

- Generate Daily, Weekly, Monthly MIS Reports, Dashboards and automate using Excel and BI tools

- A working knowledge of advanced Excel functions and ability to read, write, and debug advanced Excel formulas is required.

- Exposure to data visualizations tools and understanding of different charts

- Must be a self-starter, able to manage multiple tasks and projects simultaneously, own operations completely, prioritize workload effectively and thrive in dynamic environment

- Must be a problem solver with outstanding skills in discovering techniques and proven abilities to translate the underlying business needs into actionable insights

- Works well under pressure, can work within stringent timelines and collaborate with teams to achieve results

- Train and manage the new hires and junior employees

Desired Profile :

- Bachelor's in engineering, Math, Statistics or related discipline from a reputed institute

- Should have relevant experience of 2+ years in the field of operations management

- Technical Capabilities (hands on) - Advance Excel, MS Office, Basic SQL

- Data Visualization (Good to have)

- Experience in managing a team of at least 10+ employees

- Possess strong analytical skills and share point of views with the organization