Senior Manager - Transitions & Consulting - Human Resource

PeopleStrong: Powered by People, Processes & Technology

PeopleStrong is a technology platform based HR Solutions provider specializing in HR Shared Services, Payroll & Compliance Management, Process Consulting, Recruitment Solutions, Workforce Management, Risk Management, Benefits, Learning & Development, and Talent Management with a Pan-India presence. PeopleStrong caters to Global Players across industries such as BFSI, Automobile, Pharmaceutical, Education, IT, ITES, Manufacturing, Engineering, FMCG, Govt. PSUs etc. We drive well known research studies like 'India Attrition Study' & 'Best Companies to Work'.

Designation: Senior Manager - Transitions & Consulting

Number of Current Openings: 1

Job Location: Gurgaon

Role: This position will report to Service Delivery Lead- Transition & Consulting

Job Role:

Enabling Sales & Solutions:

- Support sales & presales for closing deals.

- Coordinating and analyzing the bid management process, RFP's / RFI's as per the desired / targeted project/opportunities.

- Prepare viable solution, CBA's & other required strategies.

HR Transformation:

- Functional and operational process ownership

- Design the processes as per the client/process requirement for delivering excellence in HR Service Project. Complete AS IS Understanding, gap analysis, recommendations and designing new HR processes for the Client basis PeopleStrong's delivery model.

- Design the Change Strategy which includes the creation of Change Plan, Stakeholder Analysis, Communication and Engagement Plan

- Capable of initiating new processes, participate in new process transitions in coordination with the Clients and internal stakeholders.

- Consult on need based projects.

Multiple Domain Expertise:

- Understanding of complete HR processes including entire Recruitment process from Sourcing to offer, Employee Life cycle, Payrolling and compliance.

- Understand System Capabilities, Processes and Application platforms across HR market.

- Have knowledge of benefits when it comes to business, including products and services, operations, and delivery.

Project Management:

- Prepare predictive dashboard for assessing project health.

- Managing People, Process and Performance to ensuring that all process and procedures are continually reviewed, improved and changes communicated for effective implementation.

- Ensure appropriate documentation is in place for specific support requirements.

Project Excellence:

- Deliver project within the defined timelines.

- Maintain healthy score in Internal CSAT.

- Risk assessment & mitigation

Multiple Stakeholder Management (External & Internal):

- Manage & engage with stakeholders for smooth transitioning & delivery.

- Consult client as & when required to build relation and to deliver efficient & effective projects.

Governance:

- Establishing Governance mechanism

- Establishing and providing metrics on HR services, including Customer Satisfaction, Volume metrics, turnaround time, quality etc.

- Design SLA's/timelines to ensure activities completion/project delivery

- Organize and chair weekly/monthly/quarterly service review meetings

Building & Team Management (People's Manager role)

- Manage team at multiple geography

- Cross-trained team across service lines

- Control attrition

CTQs:

- Post Graduate in any field preferably from Tier 1 or 2 Campus

- 9 to 10 years of Experience

- Preferred experience in HR consulting field.

- Should have done special projects in HR transformation preferably using lean/six sigma methodology

- Hands on Implementation experience on any existing ERP.

- Proficient with MS Visio, MS Excel and Powerpoint.