Senior Manager - Transformational Quality/Process Excellence - Black Belt - KPO/ITeS

Role - Senior Manager - Transformational Quality / Process Excellence - Black Belt - KPO/ITeS ( UK Shifts)

Location : Mumbai / Navi Mumbai

Purpose of the Role : Responsible for driving continuous improvement initiatives in the organization by driving proactive improvement projects across various business function.

Roles & Responsibilities :

- Drive process improvement & transformational projects on key business problems

- Generate business impact through Continual Improvement initiatives

- Should be able to in due diligence activities to proactively identify improvement ideas

- Individual Contributor role

- Change Management

- Demonstrate advanced understanding of business processes, internal control risk management, controls, and related standards

- Exceptional analytical skills, attention to detail and communication skills

- DNA development through training & mentoring functional members to foster

Process Excellence Culture

Experience / Qualification / Skills & Knowledge :

- BE / Graduate / PG with min 9+yrs Experience with min. of 5+ year experience in Process Excellence / Black Belt Role.

- Certified Black Belt

- Process Improvement Techniques/Certification (Lean, Six Sigma)

- Strong analytical skills

- Process Mapping

- Data Analysis

- Ability to identify and implement process re-engineering projects

- Good Knowledge & Working Experience on Microsoft Tools - Advanced Excel, Visio, Word & Access

- Strong Project Management Skills

- Excellent written and verbal communication skills across all levels in in the organization

- Capability to conduct workshops on Process Excellence Tools & Techniques

- Experience documenting Business Process flows, Creating/Updating Standard Operation Procedures, and documenting business