Senior Manager - Training - Retail/Telecom

Salary offered: 10 - 12 LPA

Job Description : Sr Manager - Training - Mumbai

Experience: 6-8 years

Department : Training

Reporting : Training Head & Regional Head - North

Location : Mumbai

Accountabilities & Responsibilities :

- Training Needs Analysis and Training Calendar

- Liaison with Operations and other functions to identify training needs and schedule relevant interventions

- New Hires Training

- Conduct New Hires Training for all new staff within

- Refresher and Soft Skills Training

- Plan, coordinate and conduct classroom programs or on-job instructions as per requirement. Participate in improving VOC Scores. Training quality to be measured by upward movement in VOC scores.

Brand Training and Offers Training :

- Organize Brand Trainings based on Sales plan. Plan, coordinate and conduct New Offers training for all AOMs and ensure all staff are subsequently trained. Training quality to be measured by store performance.

Content Development :

- Develop or assist in content development activity locally / nationally

Process Compliance and Reporting :

- Ensure Process Compliance awareness at stores. Timely submission of MIS as required

Interested candidates can call at 9654607577 asap.