Posted By
Posted in
SCM & Operations
Job Code
1221938
Senior Manager - Training - Retail/QSR/HORECA
Job Description/Key Responsibilities
- End to End planning and execution of training activities for company-owned outlets
- Handle new store openings and refresher training activities for the PAN India store network
- Conceptualize, design and execute individualized growth plans and assessments for store staff
- Set up a training network for on-floor training guidance & evaluation
- Ideate and execute content creation for training needs in different areas and execution across outlets
- Update and drive the training software through outlets and measure its output
- Assisting the outlets with audit findings on preventive action and coaching
- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
- Plan and execute effective induction and orientation sessions
- Manage P&L for training vertical
- Continuously maintain a keen understanding of training trends, industry developments, best practice
Requirements and skills
- Proven work experience as a Training Manager in QSR/HORECA space
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc)
- Excellent written and oral communication skills and leadership skills
- Ability to plan, multi-task and manage time effectively
- An eye for detail and the ability to report and present ideas effectively
- Inclination to technology
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Posted By
Posted in
SCM & Operations
Job Code
1221938