Senior Manager - Training - Retail/QSR/HORECA

Senior Manager - Training - Retail/QSR/HORECA

Job Description/Key Responsibilities

- End to End planning and execution of training activities for company-owned outlets

- Handle new store openings and refresher training activities for the PAN India store network

- Conceptualize, design and execute individualized growth plans and assessments for store staff

- Set up a training network for on-floor training guidance & evaluation

- Ideate and execute content creation for training needs in different areas and execution across outlets

- Update and drive the training software through outlets and measure its output

- Assisting the outlets with audit findings on preventive action and coaching

- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers

- Plan and execute effective induction and orientation sessions

- Manage P&L for training vertical

- Continuously maintain a keen understanding of training trends, industry developments, best practice

Requirements and skills

- Proven work experience as a Training Manager in QSR/HORECA space

- Track record in designing and executing successful training programs

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc)

- Excellent written and oral communication skills and leadership skills

- Ability to plan, multi-task and manage time effectively

- An eye for detail and the ability to report and present ideas effectively

- Inclination to technology