Senior Manager - TQM/Product Quality - Retail/Manufacturing Firm

Senior Manager - TQM/Product Quality - Retail/Manufacturing Firm

Primary Function:

- Support the implementation and advancement of PSQA (Product Safety & Quality Assurance) / PSQR (Product Safety Quality & Regulatory) processes and capabilities to ensure consistency and calibration across all global offices to deliver on guest experience in a framework that mitigates risk and empower vendors to own product quality.

- Support PSQR Operations Team vision creation and roadmap for global implementation of solutions and tools and set strategic direction for its modernization and vision.

Processes, Procedures and Best Practices:

- Works with SMEs to develops, drive, and standardizes processes and procedures globally.

- Connects and leverages the expertise of PSQA SMEs, Senior Leadership and collaborates with CFT's and Vendors to ensure enterprise priorities are met.

- Provides operational resources, systems, tools and training to drive efficiency and effectiveness for all PSQA teams in delivering QMS strategy

- Represents Quality and Product Safety point of view with multiple cross-functional partners (i.e. COE, PD&D, L&D)

Reporting to:

- Reports to: PSQR Ops Director

- Direct reports: Not Applicable, this is an individual contributor position.

Job Requirements:

- Bachelor degree in engineering

- Lean or 6 Sigma certification, TQM, Project Management

- Quality management, product and manufacturing experience/knowledge

- Minimum 6 years' experience (manufacturing/retail)

- Project management and/or planning experience

- Experience with a US or European based corporation

- Excellent leadership/interpersonal skills

- Excellent communication skills in English and local language

- Strategic thinking and ability to plan, lead, organize and execute

- Result orientated, self-motivated, dedicated, enthusiastic and energetic

- Committed to continuous learning

- Ability to travel locally and internationally

- Working Knowledge of Technology, Data and analytics including Microsoft windows and Office software applications