Senior Manager - Talent Acquisition - ITeS/KPO/BPO

Role : Senior Manager - Talent Acquisition - Volume ( for ITES / BPO & KPO Business Unit)

Location : Chennai

Role :

- The individual would be required to manage the TA Team & Hiring for the BPO & KPO Business of the Organisation. ( Hiring Across All Levels, Not limiting to Front Line Hiring Only ).

- Accountable for recruitment at all levels. i.e leadership as well as mass recruitment actions in terms of efficiency, quality, speed and internal customer satisfaction

- Definition of the recruitment process, KPIs and SLAs, continuous improvement of the recruitment process, consistently delivering major KPIs and SLAs

- Prepare and build reports by collecting, analyzing, and summarizing data and trends

- Interpret and report data to drive strategies and decisions around best practices and standards

- Create, maintain and deliver dashboards/league tables etc

- Hire, train and develop the team of the recruiters

- Deliver budgets at optimum efficiency

Requirements :

- MBA / PG in HR with min 12+yrs of experience of which last 5 +yrs in ITES / BPO industry managing TA Function.

- Manage Large Size TA Teams.

- Good influencing skills and mentoring capability and experience in delegating tasks

- Drive innovation in candidate attraction and process across multiple divisions and geographies.

- Able to assess situations and make decisions in a systematic and decisive manner

- Able to generate new ideas and solutions to problems by challenging the status quo and conventional thinking

- Must have intermediate to advanced MS Excel and PowerPoint skills

- Experience working in a fast-paced environment on an established recruiting team

- Minimum 12 years of HR experience and no more than 14 years

- Should have led major ramp-ups of a few thousand people either in a BPO or analytics/knowledge management environment

- Experience of working with MNCs either IT or ITES

- Led large resourcing teams and well versed with latest resourcing strategies