Senior Manager - Strategic Account Manager - eLearning

Designation: Senior Manager-Strategic Account Manager

Job Description :

- Manage our key accounts portfolio

- Has 8-10 years- experience in the E Learning space

- Managed a P&L of Dollar 8-10 M

- Achieve assigned strategic account objectives

- Establish strong, long-term client relationships

- Communicate with major clients on a regular basis and respond to specific queries

- Suggest solutions and innovative ideas to meet client needs

- Handle complaints and problems in a timely and effective manner

- Act as the liaison between key customers and internal teams

- Identify and approach new potential strategic customers

- Monitor sales performance metrics

- Prepare monthly, quarterly and annual reports and forecasts

Requirements :

- Proven work experience as a Strategic account manager or Key account manager

- Solid sales experience in B2B environment

- Hands on experience with E Learning companies

- Understanding of sales performance metrics

- An ability to address customer requests in a timely manner

- Excellent communication and interpersonal skills with an aptitude for building strong client relationships

- Strong negotiation skills with a problem-solving attitude

- Availability to travel as needed

Alpana Bagwe
Associate - Vitasta Consulting Pvt
022-25476846/7/9