Senior Manager - Sales Operations - IT

We have an opportunity for a Senior Manager- Sales Operations for one of our client.

Roles & Responsibilities

- Adhere to periodic reporting needs of sales regions and monitor in-time delivery of all reports

- Manage dependencies and interfaces with various regional sales directors

- Create sales performance, trend analysis and forecast dashboards for executive review

- Implement directives from the Sales Head of the group across all sales channels

- Follow up with sales teams for a timely and proper update of pipeline data

- Identify reporting needs and send alerts proactively and implement efficiencies in the system

- Regular enhancements and maintenance of automated programs, utilities, and applications created for reporting purposes

- Maintain proper documentation, confidentiality, and storage of reports in a controlled environment

- Present performance reports on live calls and meetings with sales executives and management

Required Skills

- 12+ years experience working in the field of sales force enablement, channel management and sales operations (preferably for an IT services company) for a services organization

- Must have extensive experience of working with or managing sales and pipeline applications

- Must be well versed in sales lifecycle stages and phases of a services industry and the bid development process

- Ability to create synergy with teams across multiple sites and create a sense of teamwork by pulling together the different members of the program who may be unrelated and dissimilar.

- Must have experience in trend analysis and forecasting methods

- Must possess exemplary people management skills and collaborative work style.

- Able to execute with excel in ambiguity and perform with little or no management oversight.

- Excellent communication and presenting skills in management and executive circles

- Excellent knowledge of working with MS Office products with superior documentation skills

- Must be an advanced user and practitioner of MS Excel, knowledge of macros and VBA programming

- Must have programming experience and working with databases

- End-to-end and thorough understanding of the sales and customer acquisition process

- Excellent communication and presentation skills

- Perform in a matrix environment and be able to multi-task with multiple reporting structures

- The collaborative style of working and be able to form, lead and mentor dynamic teams

- Experience in an MNC and working in a matrix reporting organization