Senior Manager - Retail & Sales Training

Designation : Sr. Manager - Retail & Sales Training

Department : HR

Reporting To : Head - Training & Development

Business : Lifestyle

Location : Thane

Experience : 10-15 yrs

Education Qualification : Graduate / PG/ MBA / ISTD

Key Result Areas :

- Retail & sales capability building for both frontend & backend staff

- Training effectiveness

Knowledge & Skills Required:

Job Description

- Responsible for conceptualizing, designing and execute and Retail & Sales Capability Building Initiatives to support organizations improved performance and build a robust talent pipeline.

- Role holder will be custodian for deliver training programs and evaluate effectiveness of such programs.

- Lead and prepare Retail for the next phase of growth

- Responsible for developing & sustaining L&D programs across levels and teams within

- Lead a team of in-house trainers who are productive and are able to make a business impact

- Develop and organize training manuals, multimedia visual aids and other informative materials.

- Encourage a culture of learning by facilitating e-learning, webinars, etc.

- Create and update the learning and development policies and procedures regularly and to evaluate the most effective and cost-efficient way to deliver relevant training

- Establish, implement and monitor all appropriate performance metrics for learning and development

Candidate Specification :

- Assessments / Coaching Certifications like MBTI / DiSC etc.

- Excellent understanding of Retail business

- Familiar with assessment centres

- Ability to train & develop skills for customer service & Selling

- Retail at a national level preferred

- Excellent communication and articulation skills.

- Must be a strategic thinker and result oriented.

- High analytical and problem solving skills

Salary Range: 12 - 17 LPA

Asha G
7506277810