Senior Manager - Retail Operations

Roles & Responsibility:

1. Retail operations, including authorized stores, ensure smooth and efficient functioning.

2. Long-term capacity building based on the whole process of SI-SO experience store to improve efficiency and enhance certainty of sales results, including but not limited to sales tracking, incentive policy formulation, customer business planning, etc

3. Develop SOP system management for each functional submodule of the experience Store, such as Sales, Channel, RQE, Training, New store Opening, and Visual Merchandising.

4. To drive data-informed decision-making, a strong aptitude for data analysis, including proficiency in statistical methods, data manipulation, and visualization tools, is required.

Candidate requirement:

1. At least 8 years of experience in retail operations management, preferably in the mobile phone industry.

2. Understanding of consumer affordability programs, loyalty programs and their implementations

3. Practical implementations of Omni channel strategy, knowledge of software systems that enable Omni channel

4. Fluent in English, multi-culture experience in both India and China preferred

Candidates must have experience in Smartphone background.